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How To Reduce Workplace Conflict And Stress: How Leaders And Their Employees Can Protect Their Sanity And Productivity From Tension And Turf Wars (平装)
by Anna Maravelas
| Category:
Conflict management, Organizational behavior, Leadership, HR Management, Relationship |
| Market price: ¥ 158.00
MSL price:
¥ 138.00
[ Shop incentives ]
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| Stock:
Pre-order item, lead time 3-7 weeks upon payment [ COD term does not apply to pre-order items ] |
MSL rating:
 Good for Gifts |
| MSL Pointer Review:
Finally a great and useful book to help you reduce workplace conflict and stres. One of MSL's top recommendation on the topic of conflict management. |
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AllReviews |
1 Total 1 pages 5 items |
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Matt Villano, The New York Times, USA
<2008-03-29 00:00>
The best source on workplace irritability and stress.
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." - Ken Blanchard, co-author of The One Minute Manager and The One Minute Apology, USA
<2008-03-30 00:00>
This is the insider's guide for navigating the frustrations, irritability, and incivility of organizational life. This book nails the problem and provides a beautiful, ground-breaking solution - one that restores pride and protects profits. |
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Mik Willy (MSL quote), USA
<2008-03-30 00:00>
I just lived through a major work place blow-up with a co-worker whom I've always struggled to get along with. During the blow-up I was repeatedly verbally attacked and accused. I also lost my temper. Being totally devastated, I sought out answers and advice from my pile of waiting to be read professional development books. Maravelas' book was near the top of my pile, so I picked it up. I had purchased it last summer - never opened it up. From the start she was right on with the level of hostility I have witnessed, her description of how we react, and everything else she writes about. I took out my highlighter which I never have done except for course work. My book is now full of yellow highlights.
I felt so strongly about what I had learned, that I mentioned it to our HR rep (who was brought in due to the severity of the blow-up). I also got the courage up to ask my manager to read it. I have never done anything like that before. I felt though, that the more people in the organization who have read the book, the stronger and more effective we can make our organization. This book has definitely help heal some of the wounds caused by the caustic relationship I've had with this co-working. Do I believe that everything will be fine from now on? No, my co-worker has not read the book and would take offense were I to suggest it. That said, I now have a much better understanding of why each of us responded as we did, and I now have some tools I can attempt to use during future interactions.
It's an easy read which I need to reread now that I'm am in a far better frame of mind. Anyone who works in an organization, especially those who are managers or need to work with others should read this book and apply what they read. Don't wait for that major, embarrassing, career hindering blow-up to take place before you do. |
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C. Weaver (MSL quote), USA
<2008-03-30 00:00>
Excellent book that will help you control your temper and maintain relationships in the midst of daily conflicts and frustration. I am a church administrator, and came across this book in the library while doing research for a church staff, "Leadership conference" that I was teaching. The book presented "conflict resolution" in such a simple and understandable way, that I used the material in my presentation and even offered to order the book for those who would be interested in reading it. 66% of the people attending ordered the book, and one person ended up giving it to his boss to read! Another said he put a note on his toolbox at work that said: BO, BS & BIBS! (You'll have to read the book to find out what those mean.) The author's way of presenting her concepts stick in your mind easily, and do make you think about them when you are facing the many times that conflict happens in your life. I would recommend this book to anyone! |
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Gregory D. Lee, President, Carl Zeiss IMT Corporation (US), USA
<2008-03-30 00:00>
Anna is nothing less than a wonder. As a result of the work that she did with my management team we have become a company that is comfortably profitable as well as a more satisfying place to work. Everyone can gain from her insights.
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1 Total 1 pages 5 items |
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