|
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series) (精装)
by Jay R. Galbraith
| Category:
Human resources, Organization development |
| Market price: ¥ 450.00
MSL price:
¥ 358.00
[ Shop incentives ]
|
| Stock:
Pre-order item, lead time 3-7 weeks upon payment [ COD term does not apply to pre-order items ] |
MSL rating:
 Good for Gifts |
| If you want us to help you with the right titles you're looking for, or to make reading recommendations based on your needs, please contact our consultants. |
|
| |
AllReviews |
1 Total 1 pages 5 items |
|
|
Israel Makov (MSL quoted), USA
<2009-04-24 00:00>
Jay Galbraith has once again tackled a complex subject and made it not only clear but deeply engaging for his readers. The result is an excellent practical road map for organizations trying to develop customer-centric solutions. |
|
|
Keith E. Lawrence (MSL quoted), USA
<2009-04-24 00:00>
Jay Galbraith is one of the world's premier experts in organization design, having vast knowledge of both the theory and practice of creating sustainable competitive advantage. P&G's new organization structure is producing significant competitive advantage, and uses many of the concepts of customer-centricity detailed by Jay. |
|
|
Gerard J. Kleisterlee (MSL quoted), USA
<2009-04-24 00:00>
In a world where business success or failure is increasingly dependent on a company’s ability to align its resources around the customer, this book is a must-read that describes in very practical terms how large organizations can cope with this added dimension. |
|
|
Vincent Roche (MSL quoted), USA
<2009-04-24 00:00>
Galbraith provides an excellent framework for navigating through the complex organization decisions and process required to successfully lead an enterprise from product to customer centricity. |
|
|
Peter Lorange (MSL quoted), USA
<2009-04-24 00:00>
Jay Galbraith has once again written a path-breaking book on organizational design. He has put the customer squarely in focus, and developed a new paradigm for the design of effective organizational based on this. Thus, a strong sense of relevant organizational purpose is achieved, based on creating value vis-à-vis the customer. A landmark book. |
|
|
|
1 Total 1 pages 5 items |
|
|
|
|
|
|
