The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results With Groups (Hardcover) by Michael Wilkinson
A very practical and well-written book, The Secrets of Facilitation is a very comprehensive resource for guiding group facilitation and a must read for all managers.
Market price: ¥ 450.00
MSL price: ¥ 368.00
Publisher: Jossey-Bass
Pub. Time: October, 2004