Gung Ho! Turn On the People in Any Organization (Hardcover) by Ken Blanchard, Sheldon Bowles
While Raving Fans focuses on ways to turn on customers, Gung Ho assists managers with concepts to turn on their employees to seek higher productivity.
Market price: ¥ 228.00
MSL price: ¥ 178.00
Publisher: William Morrow
Pub. Time: October, 1997
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover) by Ken Blanchard, Sheldon Bowles
In a time when customer service has become a core competency for firms this book teaches you ways how to turn customers into your Raving Fans.
Market price: ¥ 238.00
MSL price: ¥ 198.00
Pub. Time: May, 1993
