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Emotional Branding: The New Paradigm for Connecting Brands to People (精装)
 by Marc Gobe, Sergio Zyman (Foreword)


Category: Branding, Marketing
Market price: ¥ 278.00  MSL price: ¥ 218.00   [ Shop incentives ]
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MSL Pointer Review: Take advantage of the innovative concepts and programs taught by the author to meet the challenges of the new emotion-based economy.
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  • Jim Casron (MSL quote), USA   <2007-01-01 00:00>

    For anyone involved in branding this book gives very practical advice. A common complaint about business books is that they are all OK in theory but contain little in the way of explanations of how to do it - this book however offers not only theory and some good case study. Overall very impressive and a must read for anyone involved in sales, advertising or marketing functions. As someone has already said these guys really know their stuff and it works!! Another book I highly recommended is 60-Minute Brand Strategist by Idris Mootee. This book is loaded with solid, meaty real world branding insights and techniques that can are being kept as trade secrets. You will probably find this book a real eye opener. If you're looking for a more balanced marketing book, suggest going for David Aaker's books, some Kotler's books.
  • A reader (MSL quote), USA   <2007-01-01 00:00>

    Emotional Branding knows that what used to work is nowhere near as successful as it used to be. Consumers and potential consumers have grown wise and cynical about many of the techniques marketers have used for the past several decades. Yet, marketing remains essential in the current economic system. Thus, how do you resonate with your consumers?

    That is the question that this book seeks to answer. But, it does not just provide an answer. The authors know three things - there is no "single" consuming monolith out there, you must fully engage the consumer on a variety of levels, and you need to do in a cost-effective fashion. Michael Levine's Guerrilla PR: Wired also knows these facts and focuses on answering them, albeit with the emphasis placed on public relations rather than branding and marketing.

    Emotional Branding knows, discusses, and analyzes the variety of consumers out there - breaking them down into demographics and psychographics. Emotional Branding knows, discusses, and analyzes that consumers have grown tired of the over-common branding techniques; instead, Emotional Branding argues that you must fully engage the consumer, intelletually AND emotionally, all five senses. A product's brand identity must not only be unique to that product, but it's even better if it's unique to that consumer, fully reinforced on a variety of levels through a variety of channels and a variety of sources directly hardwired into the consumer's decision-making process. Finally, Emotional Branding knows that you still have a balance sheet. Relying on case histories and several useful strategies, Emotional Branding seeks to explore how its suggestions and methods can be utilized without breaking the budget.
  • Robert Morris (MSL quote), USA   <2007-01-01 00:00>

    According to Gobe, "an Emotional Branding approach is quite simply the crucial defining element that separates success from indifference in the marketplace...[It] brings a new layer of credibility and personality to a brand by connecting powerfully with people on a personal and holistic level... Emotional Branding is more than a process or research technology; it is based on the connections between people that transcend charts and graphs. It is a culture and way of living; a fundamental belief that people are the real force in commerce and that business and the street cannot survive separately." I begin my review with this brief excerpt because, with these remarks, Gobe creates a frame of reference for his reader before providing information and insights which differentiate his book from any other on the same general subject.

    After an Introduction ("Emotional Branding: Fuel for Success in the Twenty-first Century"), Gobe presents his material within four Sections and then provides a Conclusion in which he acknowledges that branding is not for everyone while asserting that branding is about cultural relevance and emotional connection, not hype. For those who are responsible for devising, launching, and then managing a successful, emotionalized brand, he suggests three "essential" ideas: 1. "Brands have life cycles. The future of a brand is defined by its relevance at any given time and by how well it can protect the values that made it great. 2. Brands are elected every day based on their emotional relevance with the public and its commitment to quality. 3. Real brands are about meaning and truth." Here are some of the questions to which Gobe responds:

    1. How can a brand engage people on the level of their senses and emotions?

    2. Which brands have done so most effectively? How?

    3. What is the biggest misconception in branding strategies? Why?

    4. What are "The Ten Commandments of Emotional Branding"?

    5. Which values are unique to Baby Boomer (born 1946-64), Gen X (born 1965-76), and Gen Y (born 1977-94) consumers? So what?

    6. Which values are unique to African-American, Hispanic, Asian-American, Gay, and Lesbian consumers? So what?

    7. Why are Women "The New Shoppers in Chief"?

    8. Why are sensorial experiences (i.e. sight, sound, touch, taste, feel, and smell) "the uncharted territory of branding"?

    9. Which branding strategies based on sensorial experiences have proven most effective? Why?

    10. What are the "Key Trends for the New Millennium"? Why?

    These questions correctly suggest the scope and depth of Gobe's perspectives on emotional branding. Throughout the book, he cites and discusses examples of branding initiatives which either succeeded or failed. I am also grateful for the inclusion of highly innovative graphics which illustrate "thinking out of the box" while creating an advertising campaign. (See the Introduction to Section III.) Gobe concludes his book with this observation: "To get people interested in a long-term relationship, keep your ear to the ground and always be ready for any market changes. Change is good, but predicting change is better - the answer is within people's hearts." In this remarkable book, Gobe does indeed offer a new paradigm for connecting brands to people.

    Those who share my high regard for Emotional Branding are strongly urged to check out Levitt's The Marketing Imagination, Ries and Trout's Positioning (NOT the sequel, The New Positioning), Brands: The New Wealth Creators edited by Hart and Murphy, Schmitt's Experiential Marketing, and Pine and Gilmore's The Experience Economy. For those who wish to explore the subject in even greater depth, I highly recommend Daniel Goleman's Emotional Intelligence and his more recently published Working with Emotional Intelligence.

  • A reader (MSL quote), USA   <2007-01-01 00:00>

    I have been a fan of Marc Gobe's for several years having become aquainted with his work through a colleauge. I came to Emotional Branding without much of an understanding of the world of branding and packaging but came away with a solid appreciation of the 'idea' behind some of greatest marketing/branding campaigns. I was most interested in how Marc combines the ideas of design and the 'art' of packaging into his projects. Emotional Branding is a comprehensive study of some of the most influential brands of our day. The text is straighforward and filled with interesting antecdotes that force the reader to take a look at what they like and why they like it. A great read... highly recommended.
  • Eva Fischer (MSL quote), USA   <2007-01-01 00:00>

    This book gives insights that should bring Branding decisions from marketing department to business strategy at top management level. Marc Gobe's Emotional Branding outlines the challenges and the future of Branding, and provides great tools to new holistic approaches to understanding and implementing new branding practises. Approaches that will make people connect with brands on an emotional level and build relationships. Marc Gobe covers the full field of Brand expressions, from logo and sensory packaging design to delivering Branded experiences.

  • A reader (MSL quote), USA   <2007-01-01 00:00>

    This book has a lot of added value. It not only puts abosulutely everything we know about branding into a totally fresh, groundbreaking perspective that works in the new economy, but it is full of useful information, revelatory research, detailed processes for brand development and fascinating case studies. It is not just another book talking about branding, it shows the reader precisely HOW to reach consumers on an emotional level that will inspire long term loyalty - a rarity in today's market!
    As VP of Marketing at a Fortune 500 company, I have read all the hot branding book titles over the past few years as well as the arch-classics, and this is one of the very best of them all - if not the best! I found myself avidly taking notes, and also spurred on to many exciting ideas for my business.

    I look forward to Gobe's next book!
  • Jeff Durgee (MSL quote), USA   <2007-01-01 00:00>

    This is a great book. If you feel that people largely buy products and services for emotional reasons, and you want to learn more about branding strategies that address consumer emotions, this is for you. I would recommend you first read Lisa Fortini-Campbell's exceptional little book, Hitting the Sweet Spot, then Chapters 3 and 10 (on "Brand Design" and "Advertising Strategy", by Bobby Calder, Steven Reagan and and Brian Sternthal respectively) in the new book by Dawn Iacobucci, Kellog on Marketing and then finish with Emotional Branding. The Gobe book pulls everything together, yet maintains an unwavering, retriever-like focus on leveraging buyer emotions. Some of the new books like Hill and Rifkin's Radical Marketing stress the importance of buyer empathy and passion for the brand, but I have yet to read a book as good as Emotional Branding which tells the reader HOW TO DO all of these things.
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