Achieving Excellence Through Customer Service (Paperback) by John Tschohl , Vicky Stavig
Market price: ¥ 170.00
MSL price: ¥ 138.00
Publisher: Bestsellers Publishing; Fifth edition
Pub. Time: April, 2008
Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less (Paperback) by John Tschohl
Publisher: Best Sellers Publishing; 1 edition
Pub. Time: September, 2005
e-Service : Speed, Technology and Price Built Around Service (Hardcover) by John Tschohl , Vicky Stavig
This book will fill your mind with multiple ideas on how to make e-Service a trademark of your company that drives sales.
Market price: ¥ 270.00
MSL price: ¥ 218.00
Publisher: Best Sellers Publishing; First edition
Pub. Time: May, 2001