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Original Books (3)

Gift Books

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Achieving Excellence Through Customer Service (Paperback)
by John Tschohl , Vicky Stavig

Market price: ¥ 170.00

MSL price: ¥ 138.00

Publisher: Bestsellers Publishing; Fifth edition

Pub. Time: April, 2008

Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less (Paperback)
by John Tschohl

Market price: ¥ 170.00

MSL price: ¥ 138.00

Publisher: Best Sellers Publishing; 1 edition

Pub. Time: September, 2005

e-Service : Speed, Technology and Price Built Around Service (Hardcover)
by John Tschohl , Vicky Stavig

This book will fill your mind with multiple ideas on how to make e-Service a trademark of your company that drives sales.

Market price: ¥ 270.00

MSL price: ¥ 218.00

Publisher: Best Sellers Publishing; First edition

Pub. Time: May, 2001

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