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Web Copy That Sells: The Revolutionary Formula for Creating Killer Copy Every Time (Paperback)
by Maria Veloso

In this must read for beginner Web copywriters, the author shares her "blueprint" for writing effective copy on the web.

Market price: ¥ 230.00

MSL price: ¥ 198.00

Publisher: AMACOM

Pub. Time: June, 2004

BrandSimple: How the Best Brands Keep it Simple and Succeed (Paperback)
by Allen P. Adamson

Combining theory and case study to amply illustrate the book's subtitle, this book is a must read for anyone interested in better understanding how to make a good brand great.

Market price: ¥ 170.00

MSL price: ¥ 138.00

Publisher: Palgrave Macmillan

Pub. Time: August, 2007

Integrity Selling for the 21st Century (Hardcover)
by Ron Willingham

Market price: ¥ 260.00

MSL price: ¥ 228.00

Publisher: Doubleday Business; 1 edition

Pub. Time: June, 2003

Consultative Selling: The Hanan Formula for High-Margin Sales at High Levels by Mack Hanan (Paperback)
by Mack Hanan

A 'must-read' for those who wish to be successful in environments of increasing competitive pressures

Market price: ¥ 320.00

MSL price: ¥ 248.00

Publisher: AMACOM; 7th edition

Pub. Time: December, 2003

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales (Paperback)
by Linda Richardson

Market price: ¥ 200.00

MSL price: ¥ 168.00

Publisher: McGraw-Hill; 1 edition

Pub. Time: September, 1998

The Solution-Centric Organization (Hardcover)
by Keith M. Eades , Robert Kear

Market price: ¥ 280.00

MSL price: ¥ 238.00

Publisher: McGraw-Hill; 1 edition

Pub. Time: May, 2006

Achieving Excellence Through Customer Service (Paperback)
by John Tschohl , Vicky Stavig

Market price: ¥ 170.00

MSL price: ¥ 138.00

Publisher: Bestsellers Publishing; Fifth edition

Pub. Time: April, 2008

Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less (Paperback)
by John Tschohl

Market price: ¥ 170.00

MSL price: ¥ 138.00

Publisher: Best Sellers Publishing; 1 edition

Pub. Time: September, 2005

e-Service : Speed, Technology and Price Built Around Service (Hardcover)
by John Tschohl , Vicky Stavig

This book will fill your mind with multiple ideas on how to make e-Service a trademark of your company that drives sales.

Market price: ¥ 270.00

MSL price: ¥ 218.00

Publisher: Best Sellers Publishing; First edition

Pub. Time: May, 2001

E-Mail Selling Techniques: That Really Work (Paperback)
by Stephan Schiffman

Market price: ¥ 120.00

MSL price: ¥ 108.00

Publisher: Adams Media

Pub. Time: November, 2006

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