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The SPEED of Trust: The One Thing That Changes Everything (平装)
 by Stephen M. R. Covey


Category: Leadership, Relationship, Career success, Personal growth
Market price: ¥ 168.00  MSL price: ¥ 148.00   [ Shop incentives ]
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MSL Pointer Review: A description of the advantages of forming trust, the psychology of trust, and how to build trust.
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  • Kevin Rollins, President and CEO, Dell Inc., USA   <2008-03-30 00:00>

    Covey convincingly validates our experience at Dell - that trust has a bottom-line impact on results and that when trust goes up, speed goes up while costs come down. This principle applies not only in our professional relationships with customers, business partners, and team members but also in our personal relationships, which makes this insightful book all the more valuable.
  • Larry King, USA   <2008-03-30 00:00>

    This book can change lives. Covey helps us understand how to nurture and inspire immediate trust in every encounter, which is the foundation for true and lasting success in life. A very interesting and enlightening read.
  • Steve Forbes, President and CEO, Forbes, USA   <2008-03-30 00:00>

    Covey brilliantly focuses on that overlooked bedrock of democratic capitalism - trust. Like the air we breathe, we too often take this critical intangible for granted. As Covey makes clear, we do so at our ultimate competitive peril.
  • Dr. Laura Schlessinger, internationally syndicated radio host and author of The Proper Care, USA   <2008-03-30 00:00>

    Want to be an irresistible positive force? Combine personal responsibility with compassion and respect for others. Want to know how to do this perfectly? Read The Speed of Trust.

  • Warren Bennis, Distinguished Professor of Business Administration, USC, USA   <2008-03-30 00:00>

    Covey's book underscores the single most important factor - the substrate - that will determine the success (or failure) of any organization in the 21st century: TRUST. This is a powerful read: brave, imaginative, amazingly prescient, and backed up by empirical and analytical heft. A must-read for anyone in a position of responsibility, from a support group to a global corporation.

  • Tom Peters (MSL quote), USA   <2008-03-30 00:00>

    Stephen Covey's work changed the world. I'd bet the price of this exciting book and more that his son, Stephen M. R. Covey, will have at least as much impact. The Speed of Trust is an amazing book, starting with its novel and powerful title - my greatest wonder was why it hadn't been written before. From the epigraph - 'Speed happens when people truly trust each other' - to the closing bell, this is a book worth savoring - and implementing."

  • Nolan D. Archibald, Chairman and CEO, The Black & Decker Corporation, USA   <2008-03-30 00:00>

    When I received this book and was asked to read it and offer my comments, my first impulse was, 'I don't have the time.' However, as I read the foreword, then the first few chapters, I could not put it down. It is exactly what business leaders need today. This book gets to the core roots of ethical behavior and integrity and how 'trusted' leaders and organizations do things better, faster, and at lower cost. Everyone should make the time to read this book.
  • Nick McCormick (MSL quote), USA   <2008-03-30 00:00>

    Stephen M. R. Covey is the son of the famous Stephen R. Covey, author of The 7 Habits of Highly Effective People. Not surprisingly, many of his father's themes are interwoven throughout this book.

    Covey maintains that "Nothing is as fast as the speed of trust," meaning nothing can accelerate a transaction, a task, or project of any kind like trust. For instance, when there is a high level of trust between parties in a business transaction, deals can be made in minutes with a handshake.

    Not only does trust make things faster, it simply makes every aspect of our lives better. To use another business example, a high level of trust between an organization's members promotes innovation, generates productivity, and results in cost savings. Trust "changes everything." It's not just a touchy-feely concept. Covey gives statistics to back it up.

    Covey explains that trust is a function of character and competence. He further breaks these components down into "4 Cores of Credibility" - integrity, intent, capabilities, and results. He also outlines 13 Behaviors that generate trust. The Cores and Behaviors "are the tools that establish or maintain trust in every context." Similar to the 7 Habits, it all starts with the individual - i.e. self trust. Trust then can extend or ripple an additional 4 waves - to relationship trust, organizational trust, market trust, and societal trust. Covey gives tips for how to develop trust at each wave, resulting in increasingly remarkable outcomes.

    After reading the book, you will believe that, "prioritizing trust - actively seek to establish it, grow it, restore it, and wisely extend it - will bring personal and organizational dividends that far exceed any other path." Although it has value for everyone, this book is especially helpful and important reading for those in leadership positions.
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