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Fish! A Remarkable Way to Boost Morale and Improve Results (Hardcover)
by Stephen Lundin, Harry Paul, John Christensen
| Category:
Organizational effectiveness, Management |
| Market price: ¥ 228.00
MSL price:
¥ 208.00
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| Stock:
Pre-order item, lead time 3-7 weeks upon payment [ COD term does not apply to pre-order items ] |
MSL rating:
 Good for Gifts |
| MSL Pointer Review:
An engrossing tale about a fictional manager is charged with the responsibility of turning a unenthusiastic and unhelpful group into an effective team. |
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Author: Stephen Lundin, Harry Paul, John Christensen
Publisher: Hyperion
Pub. in: March, 2000
ISBN: 0786866020
Pages: 115
Measurements: 8.7 x 5.6 x 0.5 inches
Origin of product: USA
Order code: BA00263
Other information: ISBN-13: 978-0786866021
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- Awards & Credential -
Fish! is a famous corporate training program aiming to enhance morale in workplace. The book is a bestseller ranking #714 in books out of millions on Amazon.com as of January 17, 2007. |
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- MSL Picks -
It took less than an hour to read this book and it was a pretty fun read. It's the story of how a supervisor at a financial institution brings about great changes in one of the company's worst departments. This change is brought about as it uses the philosophy of the world famous Pike Place Fish Market.
This book is a story, not a straight dicactic tome. That may be one reason that this book and the whole "Fish" franchise is succeeding. It is built on stories - real and fictional - of people and companies who have made great changes using the Fish philosophy. The "Fish" message is simple - choose your attitude, play or have fun at work, make someone's day, and be totally present wherever you are. This is not deep stuff, but conscientiously following these steps can make a big change in the way you work and live.
As regards choosing your attitude, the Fish people remind us that we cannot always choose our work, but we can choose our attitude toward work. The message here is of personal responsibility. As regards play, this book reminds us that it is ok to have fun at work. In fact fun is integral to work - people who are basically happy and enjoy what they do will be far more productive. The message of making someone's day simply resonates with the Biblical imperatives of servanthood. We exist to serve others and this servant attitude can permeate our work lives and make a difference. The final step, of being present wherever you are reminds us all to engage the people and surroundings we find ourselves in at any moment. Rather than being pre-occupied with someone or something else, we need to focus on those around us.
The story sometimes is a little contrived, but for the most part it makes the point well in an enjoyable fashion. As one who is a stranger to the Pikes Place fish market I would like to have heard a little more of its history. If that is not in one of the follow-up books to this then it would be good as a forward or afterward in future editions of this book.
All in all, it's a quick read, worth a little of your time.
(From quoting David Wayne, USA)
Target readers:
Managers, team leaders, employees, HR professionals, entrepreneurs, HR trainers, professionals, management consultants, and MBAs.
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- Better with -
Better with
Who Moved my Cheese?
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Stephen C. Lundin, the Big Tuna Ph.D., is a writer, filmmaker, and public speaker. He serves as head counselor of the popular Fish! Camps.
John Christensen is a filmmaker and CEO of ChartHouse Learning, the leading producer of corporate learning programs, including FISH!, the video.
Harry Paul, a professional speaker, is a consulting partner with the Ken Blanchard Companies and the director of speaker services at Nelson Motivation.
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From Publisher
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic.
Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
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Foreword
By Ken Blanchard, Ph.D., co-author of The One Minute Manager, Raving Fans, and Gung Ho!
Fish! is an incredible story that John Christensen first caught on film. He and his company, ChartHouse, produced an amazing video on the world famous Pike Place Fish market in Seattle. I have been showing this video at every one of my seminars to illustrate what happens when you create Gung Ho! employees--you ignite your workforce and create Raving Fans.
Now Stephen Lundin, and long-term colleague of mine Harry Paul, have teamed up with John to bring the Fish! story to print. In whatever media it appears, it's a fabulous love story. As the book suggests, "When we choose to love the work we do, we can catch our limit of happiness, meaning, and fulfillment every day."
How important is that? Incredibly important, especially when you consider that people spend about 75 percent of their adult wake time doing work-related activities - getting ready for work, traveling to work, working, contemplating work, and decompressing after work. If we spend that much time in that part of our lives, we ought to enjoy it and be energized by it. And yet, too many people are trading time on the job to satisfy needs elsewhere; "Thank God It's Friday" is still a way of life for many people.
Those days can stop now - if you read Fish!, share it with everyone with whom you work, and implement the four secrets and suggested strategies that Lundin, Paul, and Christensen give you. I guarantee that every manager will benefit from Fish!, because it will not only increase employee retention, it will motivate people to take pride in what they do. People like to work in an environment that is fun, energizing, and where they can make a difference. The Fish! philosophy will also benefit every employee, because it prevents burnout and will keep you excited about what you do.
As you can tell, I'm excited about Fish! I think this is a marvelous book. The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organization, too.
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| View all 10 comments |
Marcia White (MSL quote), USA
<2007-01-17 00:00>
This is a thoroughly engrossing tale about improving morale in the work place. Where I work has decided that this would be a good tactic for us. We are currently working on implementing the changes that are so easily demonstrated in this parable. It is a delightful read that does not take a long time to read and understand. I recommend this as a good start for turning around the morale and enthusiasm that seems to be running rampant today.
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A reader (MSL quote), USA
<2007-01-17 00:00>
This is a great book to boost morale in the workplace. Although, it can apply not only to the workplace, but also to life. If anyone is going to be miserable at work, you would think it would be the people working at the Seattle fish market, where they are cold, wet and handling slimey fish all day long. But with a little attitude alteration, they actually enjoy their work, and are happy.
Some people may not like this book, as it is difficult to admit that you may be creating your own unhappiness. Some of the examples are a bit hooky, but they nail down the point. It is such a quick, light read, that I strongly recommend giving it a chance. |
A reader (MSL quote), Australia
<2007-01-17 00:00>
The Fish! reminds us that we do have a choice in choosing the attitude we wish to display towards our workmates and our work, and that choice will have either positive or negative repercussions on our work environment. As the narrative suggests, we don't necessarily have to like the work we do to enjoy coming to work, and that can make our life that much more interesting and productive.
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Cenk Sumbas (MSL quote), USA
<2007-01-17 00:00>
A Remarkable Way to Boost Morale and Improve Results is the subtitle of the book. So if you are getting bored at your job, this could be your book for next week. Book based on true story of Mary Jane Ramirez, who recently lost her husband and mother of two. She was assigned to the worst department of the firm called as "toxic energy dump". She was wondering herself about how to fix the problem during first few weeks. One day, she saw very happy people at the fish market. She started to ponder about situation, fish guys were doing a low wage and dead end job but they were very happy and performing great at the job. She impressed with what she saw at the fish market. Then she went in details about fish market. Owner of the fish store gave her the four magic things.
1) Play: Try to enjoy what you are doing at work like you are playing.
2) Choose your attitude: You can be happy or frustrated at work, it is your decision so get your happy face to work every day.
3) Make Their Day: Keep your customer or co-workers happy. Try to find small things that make the day their day.
4) Be present: Be at work every time. Seize the day and share with your friends.
When she applied these 4 magic rules to her department, things started to change in a positive way and everybody at the department felt better. Also, there is a very happy ending for her at the story.
In conclusion, it is a very easy to read book. You can finish it in 3 hours. There are many good and applicable information at the book. I suggest you read this book and try to apply your personnel life. Things will get better by the time. |
View all 10 comments |
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