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Cross-Cultural Dialogues: 74 Brief Encounters With Cultural Difference (Paperback)
by Craig Storti
Category:
Cross-Cultural, Cultural studies, Social sciences, Communication |
Market price: ¥ 268.00
MSL price:
¥ 248.00
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Pre-order item, lead time 3-7 weeks upon payment [ COD term does not apply to pre-order items ] |
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MSL Pointer Review:
This book is a fun and fascinating read. Craig Storti is truly in tune with the subtleties, pitfalls and opportunities of cross-cultural dialogue. |
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Author: Craig Storti
Publisher: Intercultural Press
Pub. in: April, 1994
ISBN: 1877864285
Pages: 150
Measurements: 8.9 x 5.9 x 0.5 inches
Origin of product: USA
Order code: BA01016
Other information: ISBN-13: 978-1877864285
Language: American English
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- Awards & Credential -
The author is an American expert in intercultural communications and cross-cultural adaptation, who has published several books including this one and The Art of Crossing Cultures. |
- MSL Picks -
When dealing with people overseas, the blind assumption among many Americans is that individuals from other societies possess the same value system, process information in the same way, and express themselves in the same manner as we do. This attitude, however, is almost bound to lead to hurt feelings, sour business deals, or worse. In an effort to reduce these cultural misunderstandings, Craig Storti aims to educate readers on the perils of not only inadvertantly insulting your foreign counterpart in a conversation, but of taking his or her words at face value as well. Through the study of 10 major cultures, we are able to briefly explore the psyche of such groups as Arabs, Indians, and the Japanese in order to better understand the way they see the world.
The short dialogues followed by an explanation of the conversation by Storti provides for a highly effective means of discovering how very differently human beings from contrasting cultures think and communicate on an implicit level, thereby confusing your average Joe who is at a loss to understand what actually was said.
Regardless of whether you wish to better understand one particular culture or to gain a broader understanding of major ethnic groups in general, you will surely benefit from this book.
(From quoting D. Lawrence, USA)
Target readers:
People who are routinely involved in multicultural activities and therefore long to know more about other cultures so as to facilitate communication.
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- Better with -
Better with
Cross-Cultural Communication: Concepts, Cases and Challenges
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Craig Storti is the director of Communicating Across Cultures, specializing in the design and delivery of seminars in intercultural communications, cross-cultural business dynamics, expatriation and repatriation, cultural diversity, and managing the multicultural/global workforce - for clients from government, business, military, and the education sectors.
Craig Storti is a nationally known figure in the field of intercultural communications and cross-cultural adaptation and the author of several standard works, including Culture Matters, a cross-cultural workbook used by the U. S. government in over 90 countries, as well as:
Americans At Work: A Guide to the Can-Do People Speaking of India The Art of Crossing Cultures The Art of Coming Home Cross-Cultural Dialogues Figuring Foreigners Out Old World/New World: Americans and Europeans
Craig Storti has over twenty-five years of experience training businessmen and women, diplomats, civil servants, and foreign aid workers in understanding and working effectively with people from other cultures and diverse backgrounds. As a trainer and consultant, Mr. Storti has advised Fortune 500 companies on international joint ventures and expat/repat issues, led cross-cultural workshops for international agencies and organizations on four continents, and assisted numerous corporations and government agencies to better manage global teams and a culturally diverse workforce.
A popular speaker, Craig Storti is represented by the European Speakers Bureau, and he has also written for a number of national magazines and major newspapers, including The Washington Post, The Los Angeles Times, and the Chicago Tribune. He has lived nearly a quarter of his life abroad - with extended stays in Muslim, Hindu, and Buddhist cultures - and speaks French, Arabic, and Nepali.
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From Publisher
How much culture lurks in common conversation? According to Craig Storti, so much that many of our most common, seemingly innocent exchanges - in social settings, on the job, in the world of business - are cultural minefields waiting to explode. These explosions - cultural misunderstandings - can cause confusion, irritation, even alienation. At the workplace and in the world of business these explosions undermine communications, threaten important relationships, and cost a great deal of time and money; away from work, they strain, even endanger, personal relations.
Cross-Cultural Dialogues is a collection of brief conversations (4-8 lines) between an American and someone from another country and culture. Short as each dialogue is, it has buried within it at least one, and usually several breaches of cultural norms which the reader is challenged to figure out. And a challenge it is: the exchanges are so brief and innocuous that even the wariest among us are sandbagged by the dialogue's hidden subtleties.
Ten cultures are represented by the non-Americans in the dialogues: Arab/Middle Eastern, British, Chinese, French, German, Hispanic, Indian, Japanese, Mediterranean/European, and Russian, and the dialogues are grouped according to the sitting in which they occur: social, workplace, and business.
Whether you're a learner, trainer, educator, or an armchair interculturalist, you'll enjoy solving these cultural riddles - and increase your cultural awareness in the bargain.
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The World of Business: Dialogues 50-74
In the era of global business, cultural insensitivity is not only foolish, it's expensive. Anyone who does business overseas or would like to expand into international markets needs to be aware of how people from other cultures think and behave. Some business people still try to hide behind the notion that business is a culture unto itself, often expressed in that tired formulation that "selling is selling" the world over.
Until very recently, the last thirty years or so, Americans could believe that selling was the same everywhere and not feel any ill effects. Not because that was the truth - selling has always differed from culture to culture - but because they never altered their style, and foreigners still lined up to buy, and for a very good reason: in most cases Americans were the only people offering the particular goods and services. In a sense, we didn't really sell at all in those days; customers merely buy.
Now all that has changed. There isn't a product or service we peddle that some other country doesn't also peddle, the same - or better - quality, at a competitive price, with equal or better terms. In this kind of marketplace, the seller who doesn't understand how his or her clients think doesn't stand a chance.
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View all 5 comments |
Multicultural Education (MSL quote), USA
<2007-10-21 00:00>
This good reference is recommended for anyone working in a multicultural setting, especially international settings.
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Melissa Martin Young, Journal of Global Marketing, USA
<2007-10-21 00:00>
Recommended reading for Americans who are going to other countries and people who are coming to the United States for the first time. The premise of the book is highly believable; [it is] an excellent supplemental text for an undergraduate or graduate course. |
Nancy Hartney, National Association of Foreign Students Advisors Newsletter, USA
<2007-10-21 00:00>
This small book is excellent for anyone working in a multicultural setting. It's a delight for individuals who like to solve cultural riddles. And it's a great resource for use in English as a second language classrooms. |
Daria I. Novak (MSL quote), USA
<2007-10-21 00:00>
As president of a cross-cultural training and consulting company, I have found this text extremely useful for providing our clients, corporate managers and executives, a quick, easy-to-read overview of the types of communication challenges that can arise in daily cross-cultural conversations. Typically, the reaction we get is "That just happened to me, but I didn't know what was going on at the time." At ERUdyne, we use the text on a regular basis. We recommend it to all our clients who are new to the global business environment, and to those who want to fine tune their skills for picking up the real message behind the words. |
View all 5 comments |
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