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Business Class: Etiquette Essentials for Success at Work (Hardcover)
by Jacqueline Whitmore
Category:
Business etiquette Business manners Social and effectiveness |
Market price: ¥ 218.00
MSL price:
¥ 168.00
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Pre-order item, lead time 3-7 weeks upon payment [ COD term does not apply to pre-order items ] |
MSL rating:
Good for Gifts
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Author: Jacqueline Whitmore
Publisher: St. Martin's Press
Pub. in: June, 2005
ISBN: 0312338090
Pages: 192
Measurements: 8.3 x 5.8 x 0.9 inches
Origin of product: USA
Order code: BA01111
Other information: ISBN-13: 978-0312338091
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- MSL Picks -
There has never been a more timely book than Business Class, it contains the easiest, most current, and best advice avialable on business etiquette. One of the things I liked most about the book was how easy to read, learn and apply the lessons are.
If you read this book you'll sell more, build better and deeper relationships and feel more confident than you ever have no matter what the business setting. I consider myself very well versed in business etiquette but I was amazed at what I didn't know about current rules.
I can't tell you how many business situations I've been in where people simply had no concept of proper etiquette.
In reading the book, I learned many things and will definately be more prepared and appropriate as a result. I had no idea for example that if your fork fell on the floor at a restaurant that you should leave it and ask for another rather than picking it up and asking for another. I also didn't realize what the appropriate thing to do was when a woman walks to the table in a business setting (you'll be surprised, your mom and dad may have given you bad advice).
Jacqueline does an amazing job of covering every conceivable business situation and shows you how to handle each appropriately and with grace.
If you ever go to business lunches, dinners, mixers, networking events, or interact with clients in any way I strongly recommend this book. You'll be amazed at the power and confidence you feel after reading it.
(From quoting Dave Lakhani, USA)
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Jacqueline Whitmore is an international etiquette expert and the founder and director of the Protocol School of Palm Beach. Jacqueline has helped thousands of high-powered executives learn how to avoid the missteps and mistakes that may stifle their business relationships and tarnish their reputations. As the Cell Phone Etiquette Spokesperson for Sprint and the founder of National Cell Phone Courtesy Month in July, she makes radio and television appearances to educate consumers about the importance of cell phone courtesy. Jacqueline and her husband, Brian Gleason, live in Florida. For more information about her company, visit www.etiquetteexpert.com.
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From Publisher
A fresh and contemporary look at how to use good manners for career success S tudies have shown that technical skills and knowledge account for a mere fifteen percent of the reason you get a job, keep a job and advance on the job. The other eighty-five percent is based on people skills-skills that aren't taught in school or at work, leaving many without the polish needed to succeed in today's competitive marketplace. Jacqueline Whitmore, founder and director of The Protocol School of Palm Beach, can help. She has coached thousands in the art of treating colleagues and customers with courtesy and respect to increase visibility, credibility, and profitability.
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View all 10 comments |
Tony Alessandra, Ph.D., co-author of The Platinum Rule, USA
<2008-01-04 00:00>
A much-needed primer for professionals in today’s business environment because whether you realize it or not, good manners and proper protocol can make or break a promising business relationship. |
Jack Valenti, former president of the Motion Picture Association of America, USA
<2008-01-04 00:00>
How you treat others and how you conduct yourself are not casual imperatives. They are important, and if you agree, then this engagingly written book ought to entice you to its pages. |
Letitia Baldrige, author of New Manners for New Times, USA
<2008-01-04 00:00>
Readable, spirited, and chock-full of excellent information. Anyone in business, at the bottom or at the top, could benefit from this book. |
General Alexander M. Haig, Jr., former White House Chief of Staff, USA
<2008-01-04 00:00>
Fills a gaping void in contemporary business leadership grooming and constitutes an overdue and easy primer for success-oriented commercial leaders. |
View all 10 comments |
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