Customers who bought this product also bought:

	Flawless Consulting: A Guide to Getting Your Expertise Used (Hardcover) by Peter Block An excellent and practical book with a wealth of wisdom on consulting written by a well known guru of the profession.
	Big Brown: The Untold Story of UPS (Hardcover) by Greg Niemann This well-written and solidly researched history is the definitive corporate biography of UPS.
	Emergence: From Chaos To Order (Helix Books) (Paperback) by John H. Holland
	Five Key Principles of Corporate Performance Management (Paperback) by Bob Paladino Excellent practical advice for implementing corporate performance management in your organization.
	The Wisdom of Teams: Creating the High-Performance Organization (Collins Business Essentials) (Paperback) by Jon R. Katzenbach , Douglas K. Smith Based on solid research, this book is a great framework for team development and support.
	The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Paperback) by Joseph Michelli A must read if you are ever curious about the reasons behind the legendary success of Ritz-Carlton Hotel. In China, Ritz-Carlton Portman has been rated the Best Employer for a number of years. Have you ever wondered why?
	The Five Dysfunctions of a Team: A Leadership Fable (Hardcover) by Patrick M. Lencioni An excellent management manual outlining the problems and conflicts that often prevent teams from working together to achieve their stated goals.
	First, Break All the Rules: What the World's Greatest Managers Do Differently (Hardcover) by Marcus Buckingham, Curt Coffman Based on Gallup Group's in-depth interviews of over 80,000 successful managers, this book reveals the core characteristics of great managers and great workplaces.
	The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management (Paperback) by Peter F. Drucker A truly essential reading of Peter Drucker and a good way to start Drucker.
	Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions (Hardcover) by John Kotter , Holger Rathgeber , Peter Mueller (Illustrator) With a perfect story, making productive and smart changes happen much faster with great results, this little book is a remarkable companion to all fellow passengers in the never-ending journey towards The Great Change.

Chris Argyris is James Bryant Conant Professor of Orgnizational Behavior, Emeritus at Harvard University.

From publisher

Flawed Advice and the Management Trap How Managers Can Know When They're Getting Good Advice and When They're Not is the first book to show how and why so much of today's business advice is flawed, and how managers and executives can better evaluate advice given to their firms

Practitioners and scholars agree that businesses in the coming millennium will be managed differently than firms of the 20th century. And getting there from here, according to today's best advice, will require creative change. In this pioneering work, Argyris, one of the world's leading organizational thinkers, reviews a wide array of business advice from the best and brightest thinkers and consultants and concludes that as appealing as their ideas may be, most of them are simply not workable. They are too full of abstract claims, logical gaps, and inconsistencies, to be useful. And ironically, even when their recommendations are implemented correctly, the result is often failure. Why do these gaps in logic exist, and how can they be more effectively discovered? Applying a disciplined critique to numerous representative examples of advice about leadership, learning, change, and employee commitment, Argyris shows readers how to be more critical of the advice they are given, how to learn new approaches for appraising employee performance, and how to generate an internal commitment to values and better strategy.

In our ever expanding global market, innovative business advice is at a premium, and giving this advice has become a lucrative industry in and of itself. This book provides the critical lens necessary to evaluate which advice is best for your organization.