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Books (2)

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Crucial Conversations: Tools for Talking When Stakes are High (Paperback)
by Kerry Patterson , Joseph Grenny , Ron McMillan , Al Switzler , Stephen R. Covey(foreword)

This is a great book on communicating and conflict resolution, providing down-to-earth advice on how to handle any type of conversation.

Market price: ¥ 178.00

MSL price: ¥ 168.00

Publisher: McGraw-Hill

Pub. Time: June, 2002

Crucial Confrontations (Paperback)
by Kerry Patterson , Joseph Grenny , Ron McMillan , Al Switzler

This is a field guide for generating positive outcomes from confrontation in all aspects of life. An excellent "what, when and how" guide.

Market price: ¥ 178.00

MSL price: ¥ 168.00

Publisher: McGraw-Hill

Pub. Time: August, 2004

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