Out of The Crisis (Paperback)
by W. Edwards Deming

The # 1 recommendation on the Deming Quality Principles and TQM practices.

Dr. Deming: The American Who Taught the Japanese About Quality (Paperback)
by Rafael Aguayo

A handy introduction to TQM with all the basics, practices and examples. Especially valuable for quality and operation professionals.

The Balanced Scorecard: Translating Strategy into Action (Hardcover)
by Robert S. Kaplan, David P. Norton

A thought provoking method to achieving strategic alignment and an effective way to overcome strategic communications stalls.

Quick Teambuilding Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes (Paperback)
by Brian Cole Miller

Clear and concise, the whole book is written in bullets. A great resource to help you to plan and organize team building activiries.

First, Break All the Rules: What the World's Greatest Managers Do Differently (Hardcover)
by Marcus Buckingham, Curt Coffman

Based on Gallup Group's in-depth interviews of over 80,000 successful managers, this book reveals the core characteristics of great managers and great workplaces.

Now, Discover Your Strengths (Hardcover)
by Marcus Buckingham, Donald O. Clifton

Focusing on using strengths rather than weaknesses in developing an effective and efficient workforce, this excellent follow-up to First, Break All The Rules, another top-tier business classic.

Fish! A Remarkable Way to Boost Morale and Improve Results (Hardcover)
by Stephen Lundin, Harry Paul, John Christensen

An engrossing tale about a fictional manager is charged with the responsibility of turning a unenthusiastic and unhelpful group into an effective team.

Who Moved my Cheese? (Hardcover)
by Spencer Johnson, Kenneth H. Blanchard (Foreword)

The author powerfully points out through this famous parable that how you change with the outside world determines whether you'll win or lose in business and life.

Gung Ho! Turn On the People in Any Organization (Hardcover)
by Ken Blanchard, Sheldon Bowles

While Raving Fans focuses on ways to turn on customers, Gung Ho assists managers with concepts to turn on their employees to seek higher productivity.

Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated (Hardcover)
by James P. Womack, Daniel Jones

A good introduction to and an real world application source of Lean Production, this book will help the redesign of business when everyone is aware Toyota will soon displace GM as the world's biggest automaker.