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Setting the Table CD: The Transforming Power of Hospitality in Business [Audiobook] (Audio CD) (Audio CD)
 by Danny Meyer


Category: Business
Market price: ¥ 308.00  MSL price: ¥ 298.00   [ Shop incentives ]
Stock: Pre-order item, lead time 3-7 weeks upon payment [ COD term does not apply to pre-order items ]    
Other editions:   Hardcover
MSL rating:  
   
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MSL Pointer Review: Danny Meyer is a legend in the restaurant world; His business philosophy applies to any business not just the restaurant industry - to inspire anyone with a dream.
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  AllReviews   
  • Cocopuffs (MSL quote), USA   <2007-05-23 00:00>

    I had the great pleasure of working for Danny Meyer briefly in 2002 as a hostess at the acclaimed Tabla, and he is just an exceptional individual. You can tell that first and foremost he cares about his customers and the well-being of his staff. I feel completely honored and blessed to have worked for such a visionary and I am glad to see that he has written a book to let us all in on his great secret of success.
  • Paulo Alesana Sunia (MSL quote), USA   <2007-05-23 00:00>

    Honestly I'v read the book and thinks it's the best book on food lit period. Danny Meyer struck at the core of going out, not just the food(as I never ate at one of his places) but at the over all experience. He got it right, take care of each other, than the customers, vendors, and investors. I put myself through college working at resturants and bars and have seen "great" bars in Orange County California, but none of them would compare to the level of thought this guy put into his product.

    There's a lot of name dropping in the book, but he's earned it as he gives credit to the people that help shape his product. The first chapters are more like dramatic rise from fiction as it sets it the rest of the book, with a family history and his fathers impression on him. Then Meyer goes into his philosophy of how to run a business. Whenever Meyer has a bit of wisdom, the font changes and the caption is isolated, which is good if you ever want to go back to a pearl wisdom from the gentleman. What is shocking is that the more I read the less it was about food and the more it was the sense that this guy was always just around the corner from having a meltdown. What made the book realistic and appealing was that Meyer didn't always talk about his resturants success but rather how he averted failure. When he did talked about success, it was because of community around him that aided in his success.

    Anybody who has visited New York knows that it's a who's who city. I've been to the "city" and ate at some famous resturants. Reading the book, the part about the first years at Gramercy Tavern struck a cord about the dessert wines for waiting patrons. I always thougt it was just accepted practice to wait at the bar till your table was open, but Meyer changed my view and I got a glimpse at how taking potential disaster, Meyer manipulated the crowd into making the wait part of a larger dining experience. I even like the story about how a simple TV spot on a morning show, put his Shake Shack at a tremendous over burden.

    Everything from constant gentle pressure, to always centering the table, to context, context, context will ring an air of truth to it. Don't read the book thinking your gonna become like the guy(I think he has two triplets that cover his resturants) but rather read it for a refreshing change in philosophy and management, being nice.

    Next year, I think I'll take a trip and reserve a table for one at one of his resturants.
  • Paul Bifani (MSL quote), USA   <2007-05-23 00:00>

    I am a small businessman and I have been reading books on business management for 40 years. Meyer's book is one of the best I've read on people management. His advocacy of fastidious staffing practices, intense training of employess at all levels, and "gentle, constant pressure" to guide employees into the desired performance patterns has produced remarkable results in his own restaurants and can be effectively applied to any business. This enlightened presentation is highly readable and entertaining as well as invaluably instructive.
  • Lois M. Meyer (MSL quote) , USA   <2007-05-23 00:00>

    This book was inspirational in helping to realize how far hospitality can take us, not just in the restaurant industry, but in many other areas of our professional and personal life. Danny Meyer illustrates that hospitality is really about respecting the needs and honoring the wishes of others. As the result of reading "Setting the Table, I find myself reacting differently to people with whom I work in educational administration and I have recommended this book to others in a myriad of different professions.
  • Fabio Tesei (MSL quote), USA   <2007-05-23 00:00>

    This is a great book for those who work in the hospitality business as well as those who do not. His principles can actually be applied to any business that involves good managerial skills and salesmanship.

    Meyer didn't just succeed with a restaurant and replicated it: he actually created different foodservice businesses, each of them with their own difficulties. This book is also an easy read.
  • John F. McCarrick (MSL quote) , USA   <2007-05-23 00:00>

    Like Isadore Sharp of the Four Seasons Hotels group, Danny Meyer has taken a segment of the hospitality business that believed it knew everything there is to know, and turned it upside down. Who knew that radical acts such as empowering waitstaff, telling customers when they're wrong, and coming at the world from a position of humility and gratitude would be a recipe for outrageous success?

    As simple as it sounds, the insights and strategies in which Mr. Meyer has invested himself and his energized team of employees are the things all parents teach their children: "Shake hands and introduce yourself." "Say the person's name when you say hello to them." "Say please and thank you."

    Setting the Table is an easy read, and can be digested in several sittings without losing the plot or the author's thoughtful but gently charming voice throughout.
    This book resonates most when the author reflects on his father's sometimes unsuccessful history in the hospitality business - gently separating his sympathy for his father's failures from the nuggets of wisdom to be gleaned from those failures in building towards his own success.

    Whether you are a Danny Meyer fan or a small business entrepreneur, there's something for everyone in this book. Read this book, share it with someone you like, and then go together and visit one of the author's restaurants. You'll see everything Meyer talks about in his book come together with apparent effortlessness.
  • Jeffrey M. Hallman (MSL quote), USA   <2007-05-23 00:00>

    I loved this book. I have read many many business, management, marketing pholosophy books and this one is way up there in terms of the "takeaways" I got from this book. I especially enjoyed the part about how Danny evaluated potential employees,how he defines the manager's main job as helping to make your employees successful in their jobs, and using Constant Gentle Pressure to keep his business "centered". Lots of wisdom in this one and many relevant and fun anecdotes. Alas, I'm embarassed to say I have never eaten in one of Danny's restaurants, but I will make it a priority now. If you like to learn about management, hospitality, & life and have a pleasant reading experience while doing it...then get this book!
  • BuzS (MSL quote), USA   <2007-05-23 00:00>

    Meyer's devotion to making sure the reader comes away from this book with a hugely positive experience mirrors his approach to restaurant hospitality. Unlike some other memoirs by successful business people I have read recently (Real Deal by Weill) which merely detail what happened in their careers, Meyer digs very deeply to reveal and confide how and why things happened. Other than giving the secret ingredients of some of his sauces, Meyer holds very little back in detailing what it takes to succeed in the restaurant business, all of which is pertinent to business generally. You cannot fail to learn a great deal from this entertaining volume.
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