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Lessons in Excellence from Charlie Trotter (Hardcover)
by Paul Clarke , Charlie Trotter , Geoffrey Smart
Category:
Corporate excellence, Customer service, Business, Management |
Market price: ¥ 270.00
MSL price:
¥ 218.00
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Stock:
Pre-order item, lead time 3-7 weeks upon payment [ COD term does not apply to pre-order items ] |
MSL rating:
Good for Gifts
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MSL Pointer Review:
Teach all of us how to be more effective in the workplace. |
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Author: Paul Clarke , Charlie Trotter , Geoffrey Smart
Publisher: Ten Speed Press
Pub. in: September, 1999
ISBN: 0898159083
Pages: 262
Measurements: 9.3 x 6.3 x 1 inches
Origin of product: USA
Order code: BA01517
Other information: ISBN-13: 978-0898159080
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A graduate of New Trier High School, Trotter started cooking professionally in 1982 after earning a degree in political science from the University of Wisconsin-Madison. For the next 5 years, he worked and studied in Chicago, San Francisco at the California Culinary Academy, Florida and Europe.
Charlie Trotter is the host of the 1999 PBS cooking show The Kitchen Sessions with Charlie Trotter in which he details his recipes and cooking techniques. He likens cooking to an improvisational jazz session in that as two riffs will never be the same, so too with food. He has also written 14 cookbooks, three management books and has a line of organic and all natural gourmet foods distributed nationally.
Trotter is involved with his philanthropic Charlie Trotter Culinary Education Foundation and other causes. He was awarded the Humanitarian of the Year award in 2005 by the International Association of Culinary Professionals. He invites groups of public high school students into his restaurant as part of his Excellence Program 2 to 3 times per week: they eat a meal and are told how the food was prepared and the motivations of those preparing it.
Charlie Trotter made a cameo appearance in the 1997 film My Best Friend's Wedding, screaming at an assistant "I will kill your whole family if you don't get this right!" a parody of a stereotypical screaming angry chef.
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From publisher
Charlie Trotter's Chicago restaurant is one of the premiere eating experiences in America, and doubles as the model of a thriving business whose cutting-edge approach to management is setting new standards for quality,efficiency and profitability. Journalist Paul Clarke conducted in-depth interviews with Charlie and his associates to create this book. The result is a series of lessons for entrepreneurs and anyone else who is searching for the gold standard of excellence.
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Mark Knoblauch (MSL quoted), USA
<2008-10-29 00:00>
Creating a world-class restaurant requires command of more talents than cooking alone. A wise chef must master all the arts: painting, music, architecture, and even dance, all of which combine in any consummate dining experience. A chef must also acquire business skills: accounting, human resources, management, finance, media relations-an error in any one of those compromising dining perfection. Chicago's Charlie Trotter has conquered all those areas, and Clarke has focused on Trotter's noncooking aptitudes to find insights into the success of Trotter's restaurant and, by extension, any other thriving enterprise. Based on Tom Peters' standards of excellence, Clarke's analysis reveals how Trotter himself works and how he engenders similar excellence in his restaurant staff. It may offend conventional wisdom to enthrone a chef as a paragon of outstanding business leadership, but given the choice in leadership role models, what makes the world a better place: Attila the Hun's heads on pikes or a creative chef's savory pike on fiddleheads? |
From a guest reviewer(MSL quoted), USA
<2008-10-29 00:00>
A must read for anyone not just in the resaurant business but in any business. Learn what it takes to succeed in managing your company. |
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